Provide the Highest Customer Service
As measured by the percent of resident survey respondents reporting that they are Satisfied or Very Satisfied with the quality of county service
Why Is This Important?
Providing quality public services to its residents is the county's number one priority. Services must be equitable, accessible, effective, and fiscally responsible.
Metric Definition
Analysis
Current Status
Many county residents are unsure about the services the county provides. The county will be undertaking a comprehensive review of the services it provides to better understand how residents access county services whether its in-person, over the phone, or on its website. The county also plans on getting feedback from residents through meetings and surveys.
Learn More
For more information on the vital services provided to residents, visit the Oakland County website.